Privacy Policy

Last updated: 17 July 2026

This Privacy Policy explains how Perfect Roofing, Ltd. (trading as PerfectRoofing) collects and uses personal data when you contact us, request a quote, book roofing, gutter, flat-roofing, emergency repair, or Velux window services, or use our website.

Who we are

PerfectRoofing provides roofing and related services in Dublin City, North Dublin, South Dublin, Lucan, Bray, Wicklow, Naas, and other nearby locations in Ireland.

Contact details:
1787 Páirc Mhuire, Moorfield, Newbridge, Co. Kildare, W12 FK18
Email: [email protected]
Phone/WhatsApp: +353 830663462

Information we collect

Depending on how you deal with us, we may collect:

Your name, phone number, email address, WhatsApp messages, and other contact details.
Your property address, Eircode, access details, parking notes, and information needed to inspect or carry out the job safely.
Details about the requested work, such as roof type, leak location, gutter or Velux issues, photos or videos you send us, quote notes, invoices, payment status, and job history.
Before, during, and after photos or videos of the work area, including roofs, gutters, windows, scaffolding, access routes, materials, or defects.
Website usage information, such as pages visited, approximate location, device/browser information, and referral source, where collected through analytics tools.

Why we use your information

We use personal data only where we have a lawful basis to do so, including contract, legal obligation, legitimate interests, or consent where appropriate. We use it to:

Respond to enquiries by phone, WhatsApp, email, or social media.
Arrange inspections, prepare quotes, schedule work, and provide roofing services.
Keep job records, diagnose problems, document completed work, deal with warranty or aftercare queries, and protect against misunderstandings or disputes.
Issue invoices, record payments, maintain accounting records, and comply with tax, legal, insurance, and regulatory obligations.
Improve our website, understand which pages are useful, and measure advertising or search performance.
Share job photos or videos for marketing only where we have your permission or where the material does not identify you, your family, or private details of your property.

Photos and videos of work

Roofing work often needs photos or videos so we can assess damage, explain quotes, show progress, confirm completion, and support warranty or insurance questions. We try to keep these focused on the work area. If a photo or video includes identifiable people, house numbers, car registration plates, or other private details, we will avoid using it publicly unless we have permission or it has been suitably cropped or anonymised.

Who we share information with

We do not sell your personal data. We may share relevant information with trusted people or organisations where needed, such as employees, subcontractors, scaffolding providers, material suppliers, accountants, insurers, IT and website providers, professional advisers, payment providers, or public authorities where required by law.

Website analytics and cookies

Our website may use analytics and tag-management tools, including Google Analytics and Google Tag Manager, to understand website traffic and improve our pages. These tools may use cookies or similar technologies and may process technical information about your device and website visit. We ask for consent before loading non-essential analytics cookies, and you can change your choice using the Cookie settings button on the website. You can also control cookies through your browser settings.

How long we keep information

We keep personal data only for as long as needed for the reason it was collected. Enquiry messages that do not become jobs may be deleted sooner. Quote, invoice, payment, job, warranty, insurance, and dispute-related records may be kept for longer where needed for accounting, tax, legal, insurance, warranty, or legitimate business record purposes.

Your data protection rights

Under data protection law, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction, objection to certain processing, data portability, and withdrawal of consent where processing is based on consent. These rights are not absolute and may depend on the circumstances.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before acting on a request.

Complaints

If you have a privacy concern, please contact us first so we can try to resolve it. You also have the right to complain to the Irish Data Protection Commission at dataprotection.ie.